Terms & Conditions

This website is operated by Heyo Group. By accessing the Heyo Tour website, customers agree to these terms and conditions. If you do not agree, please do not use the website.
1/ User responsibilities
  • By accessing this website, you agree to take all risks. Heyo Group is not responsible for any loss resulting from direct, incidental, or indirect consequences;
  • Losses and expenses (including legal fees, consulting fees, or other expenses) that may arise directly or indirectly from going to the website or downloading data to your computer;
  • Damages suffered by viruses, direct or indirect destruction of other computer systems, telephone lines, hardware, software, programming errors, or any other errors; Your computer's transmission line or slow network connection, etc.
2/ Website content
  • All of the information given to you herein truthly and accurately reflects the facts contained therein.
  • Heyo Group and its related parties make no warranties, or representations as to the accuracy or reliability of the use or as to the results of any content obtained through the use of this website.
  • The content on the website is provided for community benefits and is non-commercial. Individuals and organizations are not allowed to use the content on this website for commercial purposes without the consent of Heyo Group in writing.
3/ Copyright
  • Heyo Group is the copyright holder of this website. Editing and organizing the website and its content are at Heyo Group's sole discretion.
  • Edits, changes, distribution, or re-use of the content of this site for any other purpose is considered a violation of the legal rights of Heyo Group.
4/ Use of information
  • We will not use your personal information on this website without your consent. If you agree to provide your personal information, you’ll have them protected.
  • Your information will be used for the purpose of contacting you to notify Heyo Group's updates from us, such as confirmation of tour bookings and promotions via email or by post. Your personal information will not be sent to anyone other than the Heyo Tour website.
5/ Data download
  • If you download images and data from this site, the downloaded images and data will be copyrighted by Heyo Group and allowed to be used.
  • You are not allowed to own these downloaded images and data, and Heyo Group does not give a franchise to you.
6/ Content changes Heyo Group reserves the right to change, modify and remove any legal information at any time for any reason.   7/ Links to other sites
  • Although this website may be linked to other sites, Heyo Group does not directly or indirectly endorse, organize, sponsor, stand behind or merge with such sites unless this is expressly stated.
  • By accessing our website, you must understand and accept that Heyo Group is not able to control all of the linked sites to the Heyo Group website and is not responsible for the content of such linked sites.
8/ Putting information on the website
  • You may not post (especially in tour comments) or upload on the website any images, words that are sexual, vulgar, offensive, defamatory, libelous, threatening, or contain illegal information, or other information that may lead to a violation of the law or liability.
  • Heyo Group and all parties involved in website construction and management are not responsible or liable for any consequences arising out of the content you upload to the website.
9/ Applicable law All activities arising out of the website shall be analyzed and evaluated in accordance with the laws of Vietnam. Any dispute shall be resolved by the Vietnam International Arbitration Center (VIAC) at the Vietnam Chamber of Commerce and Industry in accordance with its /Rules of Arbitration.